Groups at Shoalstone Pool

One of the challenges at Shoalstone Pool is to manage the lifeguard to swimmer ratio effectively, ensuring that our high safety standards are maintained without spending more than we need to on lifeguard salaries.

We calculate our staffing numbers based on average numbers and weather forecasts at different times of the season, and cannot factor in the unexpected arrival of large groups of swimmers from any single organisation.

We also rely almost entirely on donations to keep the pool running, with a suggested donation of £2 per swim or £5 per family.

With this in mind, we kindly request the following:

  • Any organisation planning to bring a group of people to the pool should notify us at least one week in advance by email at info@shoalstonepool.com, or by speaking to the pool manager or their nominated deputy.
  • Any group which includes children must ensure they are appropriately supervised – under 8s and non-swimmers must be accompanied in the pool by a responsible adult.
  • Organisations should make an appropriate donation for their size of group to help cover the cost of running the facility. This can be made in cash at the pool, online at justgiving.com/crowdfunding/shoalstonepool or via BACS transfer – please email us for details.

We are very keen to ensure that the pool is available to all who wish to use it, but we regret that if we are not given sufficient notice of your intentions to visit with an organised group then we may need to turn you away.

In addition to the above arrangements for non-exclusive use of the pool, the pool is available to hire for exclusive use for a large group. Please email us on info@shoalstonepool.com if you would like to discuss this possibility further.

Drone use at Shoalstone Pool

We know that Shoalstone Pool is a spectacular location and is very attractive to operators of drones. However the laws on drone use are very clear:

  • Drones must NOT be flown within 150m of congested areas with lots of members of the public
  • Drones must NOT be flown within 50m of properties or persons whose permission you do not have – this also includes vehicles, public highways and any seagoing vessels

If you wish to use your drone anywhere on the Shoalstone Pool site, you will need to email info@shoalstonepool.com to obtain written permission. We are very happy to hear from professional drone operators who have the appropriate licenses in place.

If you attempt to use a drone without obtaining this permission, you will be asked to stop flying it immediately and will be reported to the police if you do not comply. If you fail to adhere to these rules set by the Civil Aviation Authority you could be prosecuted and fined up to £5000.

Unfortunately this summer we have had a number of incidents where our staff and volunteers have been subject to abuse from members of the public when asking them to comply with drone legislation. This is completely unacceptable and we are working with the local police to avoid incidents like this in the future.

We take our responsibilities for the safety of our staff, pool users and members of the public on the Shoalstone Pool site very seriously, and hope you understand that these rules are in place to protect everybody and keep Shoalstone Pool a safe and pleasant place to be.

Supervision of children at Shoalstone Pool

With the summer holidays now upon us, all we need now is some sunshine so that local and visiting families alike can make the most of our beautiful pool!

After the extremely busy period we had with last month’s heatwave, though, we do need to issue a reminder about the importance of parents and guardians supervising their children at the pool.

It is extremely important that children under eight years old are accompanied in the water by a responsible adult. Our lifeguards are on duty to ensure the safety of all pool users, but young children understandably require an increased amount of supervision and this is not something that they can provide without your assistance.

There have been a number of cases this year where very young children – non-swimmers – have been allowed to enter the pool alone whilst parents remained on the deck, often with their attention elsewhere. Even when children are wearing floatation devices this is extremely dangerous – in fact floatation devices can give a false sense of security to both parent and child, and should never be a substitute for close adult supervision.

Our new User Code of Conduct clearly states the need for parents to remain responsible for their children at all times, and for a responsible adult to accompany under eights in the water. Our lifeguard team have been asked to take this extremely seriously, and will be required to ask people to leave the site if they do not adhere to this rule.

We are all working extremely hard to make Shoalstone Pool a safe and fun environment for people of all ages, but we need you to help us to make sure this is possible.

Any queries about this rule should be emailed to the directors at info@shoalstonepool.com.

Thank you!